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Payoneer Payment Process

Updated

      payoneer logo.webp

This article explains how to receive payments via Payoneer on Twenix, whether you’re setting up a new Payoneer account or linking an existing one.

 

Before You Start

The Twenix payment period is from 2nd to 5th of each month (UTC time).

To avoid delays or errors:

  • Ensure your Payoneer account is fully verified and linked to Twenix.

  • The minimum payment amount for Payoneer is €20. 

 

Step 1: Confirm Your Invoice

  1. Go to the Invoices tab on the platform.

  2. If your invoice status is Pending, click "Confirm service".

  3. You will see a detailed breakdown of your classes from the previous calendar month.

  4. You may change the invoice number, or use the one automatically generated.

    • ⚠️ If you want to change your name or billing address, please email support-teacher@twenix.es before the 20th of the month

  5. Click "Next" to proceed, then click "Confirm invoice"Captura de pantalla 2024-07-03 a las 10.31.06.png

  6. The status will now change to Confirmed, and you can download the invoice.

 

Step 2: Requesting Your Payment and Linking Your Payoneer Account

1. The Payment status will then change to Pending Payment, you can then click on Request Payment

Captura de pantalla 2024-07-03 a las 10.27.45.png

2. Now, select Payoneer on the pop-up: Captura de pantalla 2024-07-03 a las 10.28.15.png

Next:

❌ Don't have a Payoneer account? ❌

 

Follow these steps to Register and Link a New One 

 

1. On the Request payment screen, click the link to register with Payoneer.

 

2. Complete the four-step Payoneer onboarding form with your details.

 

3. Accept the terms and fees. Click "Submit."

 

4. Your request will be processed, and after about 10 seconds, you will be redirected to the Twenix "Invoices" tab.

 

5. Wait for Payoneer to verify your account. You will receive an email once this is complete.

 

 

 

 

 

Before linking your Payoneer account:

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✅ Already have a Payoneer account? ✅

 

Then follow these steps to Link it with Twenix

 

1. On the Request payment screen, click the link to log into Payoneer.

 

 2. Choose "Already have an account with Payoneer? Sign in".

 

3. Enter your credentials and sign in.

 

4. Your Payoneer account will be linked to Twenix.

 

 

 5. You will be redirected back to the Twenix Invoices screen. You will also receive a confirmation email from Payoneer.

 

 

 

 

 

After linking your Payoneer account:
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Step 3: Finalise the Payment Request

  1. After linking your Payoneer account, confirm the amount and ensure it exceeds €20.

  2. EUR will be shown as the only currency option (standard for Payoneer).

  3. Click "Request Payment".

  4. Once fully processed, the payment status will change to Paid.

  5. You will also receive a confirmation email from Payoneer.

Step 4: Withdrawing Money from Payoneer

  1. Log in to your Payoneer account.

  2. Go to "Withdraw & Transfer" ➔ "Withdraw to bank".

  3. Choose the bank account where you want to receive the funds.

  4. Enter the amount and an optional description.

  5. Click "Review", then "Withdraw".

  6. You will receive an email from Payoneer once the withdrawal is complete.

Fee Information

  • Transaction fees may apply.

  • Fees vary depending on your currency, country, and Payoneer account type.

  • For details, check Payoneer’s official fee page or contact their support.

 

Need Help?

If you encounter any problems or are unsure at any stage, please contact us via the chatbot or email support-teacher@twenix.es.

We are happy to help!

 

 

 

 

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