If you notice anything in a lesson that does not look right, or that could be improved, we would really like to hear from you.
Your feedback helps us improve the quality of lessons for both teachers and students.
What should I report?
You can contact us if you notice:
- Missing or cut-off text
- Formatting or display issues
- Instructions that are unclear or difficult to follow
- Content that feels too easy or too difficult for the level
- Any other issue that affects how the class can be taught
How to report an issue or suggestion
You can contact Teacher Support directly through the platform chat function, or by writing to 🡒 support-teacher@twenix.es
To help us investigate quickly, please include:
- Class title or micro course name
- Date and time of the class (if applicable)
- A short description of the issue or suggestion
- A screenshot, if possible
What happens next?
Once reported, your message will be reviewed and shared with the relevant team for investigation or improvement.