Platform Queries

Troubleshooting

• How to make sure your version of Chrome is up to date
• Why can't I access the classroom?
• Troubleshooting Platform Errors (404 etc)
• How Can I Make Sure My Setup Is Optimised for the Twenix Platform?
• How to report an issue in class

In the class

• Quick Steps to Try During Technical Issues in Class
• Finding your way around the classroom
• How can I evaluate students?
• How to access, configure and start your classes
• Is there a Twenix mobile app?

Account management

• How can I deactivate my Twenix account?
• Twenix email notifications

Classes cut short

• What do I need to do if the class lasts less than 26 minutes?